What Sam Altman learned from people using ChatGpt

What Sam Altman learned from people using ChatGpt

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“The common hope that we are moving towards a better world is directly proportional to the concern that the impact of AI could have negative effects on people’s lives”. This is the summary of the CEO’s world tour Sam Altman of OpenIA, the software house he created ChatGpt.

First Toronto and Washington. Then Spain, Poland, France, England, Germany, Belgium. And again Rio de Janeiro, Lagos, India, Nigeria, Singapore, Israel, South Korea, Japan. Continuing with the Middle East, Jordan, Qatar via the United Arab Emirates.

For four weeks (or maybe more) from mid-May to mid-June last year, a top OpenAI team led by founder Sam Altman he traveled to 25 cities around the world touching six continents. The aim is to talk and discuss with users, developers, policy makers, citizens, enthusiasts and experts in the field to get to know their point of view on artificial intelligence, and in particular on the use and the usefulness of his ChatGTP creature.

The case

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The trip was precious for the number one of OpenAI, because it highlighted what are the priorities of each country with respect to the development of generative AI and what is the impact that this disruptive technology is having in the individual communities visited. Then clarifying what the intentions are e the next steps of OpenAI about the diffusion of artificial intelligence in the world. Because as of Altman: “Respecting risks is permissible, but never stop progress”.

The lessons learned

The founder of ChatGTP, during his world tour, has made a real schmoozing campaign that is, of socializing to take advantage of it, with the aim of finding a balance between the risks posed by the challenge of AI without stopping progress.

“During the world tour there were some countries that left a stronger impression on me than others,” Altman says on the OpenAI web page. First of all the Nigeriain which a group of high school students told how they used ChatGPT to help them analyze complicated study topics.

An important place he occupied then Singapore, where public employees are incorporating some technology solutions from OpenAI to deliver public services even more efficiently. The list could not miss the Francewhere a well-known supermarket chain has announced that it is using ChatGTP’s intelligent algorithms to help its customers reduce food waste.

The summary is that many people have shared their enthusiasm for these new artificial intelligence tools because they are starting to significantly improve two aspects of life they care about a lot, let’s talk about education and healthcare. In fact, if on the one hand access to education is fundamental for reduce barriers to literacy (and not only in developing countries), on the other, personalized healthcare plays a crucial role in safeguarding health, if one thinks of the centrality of preventive medicine.

These two issues, if significantly improved, will allow for the growth of the world economy to be stimulated.

Startups

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Institutions from all over the world at work on AI

The match between the world of AI and political institutions is very tense, but it couldn’t be otherwise given the stakes. At stake is the innovation future of the world and it is right for each country to present its ideas and to reason for as long as necessary, arriving at one AI regulation that can satisfy both parties. To obtain it, Altman traveled around the world, opening himself up to the global debate and placing himself with an extraordinary and tactical ability to listen.

There is no doubt that alongside a widespread optimism of the people towards the potential of AI, there is a feeling of concernwhich mainly concerns i security and privacy risks of the people themselves. The doubts that have arisen in the last period on the use of the OpenAI chatbot have led to a greater tightening on generative artificial intelligence tools, which can have important negative effects. For this reason, companies have been entrusted with responsibility for what they produce, even if they are not able to totally control it. In the new code, companies will have to periodically inform the authorities on how they have trained their models and the tools that will be classified according to the risk of danger.

“We met with dozens of policy makers and heads of state from around the world. And we understood that: on the one hand, leaders want to maximize the benefits of this new technology by making it available to their citizens, and on the other, introduce adequate barriers to manage the risks,” said Sam Altam. “We are aware that today there is a need for AI regulation”.

The next steps of Open AI

In summary the journey around the world of Sam Altam, brought a series of lessons learned that better understand the perspectives and expectations of users, developers and government leaders from around the world.

Taking into account the suggestions collected, OpenAI is immediately focusing on improving these areas:

1. Literacy of AI;
2. Make products more useful, impactful and accessible;
3. Making the model more accessible to a wide variety of individual needs, cultures and local contexts;
4. Significantly improve the performance of languages ​​other than English;
5. More affordable prices for developers around the world.

Artificial intelligence

Altman to the US Congress: “We need rules for AI, as for nuclear power. I fear serious damage for society”

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As regards the regulation of AI, what matters for OpenAI, together with Microsoft, Google and the other big technology companies, is to work to introduce a regulation on artificial intelligence reasoned, without prejudices towards the potential of the tools that will be developed.

Any legislation is made of compromises. Especially for such an important issue for the future competitiveness of businesses.

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