Electricity and gas bills, what to do to understand if the increase of the illegitimate manager

Illegitimate increases: what the legislation says

What can a person do to protect themselves from unlawful increases in bills? Before answering this question, it is necessary to make a premise: the Aiuti bis decree prohibited companies from changing the prices of electricity and gas until 30 April 2023, with the aim of meeting families struggling with price increases. Article 3 of the decree suspends the effectiveness of any contractual clause that allows the electricity and natural gas supplier company to unilaterally modify the general contract conditions relating to the definition of the price even if the counterparty’s right of withdrawal is contractually recognized . Up to the same date of 30 April 2023, advance notices communicated for the aforementioned purposes before 10 August 2022 (date of entry into force of the provision in question) are also ineffective, unless the contractual amendments have already been completed. The increases that are communicated to customers on the free market in this period could therefore be illegitimate, as confirmed by the recent intervention by the Antitrust, which has launched seven investigative proceedings against the main companies that supply energy on the free market. Anyone who receives a letter of renewal of the electricity and gas contract, which foresees cost increases, can first file a complaint personally or through a representative or consumer association. Secondly, it can resort to conciliation.

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